HELP & FAQ
What is your shipping policy?
Shipping Costs
Standard shipping rates will apply depending on size for unframed prints shipping within the United States.Should you choose expedited shipping we will confirm cost at time of purchase.
Shipping Time
All of our art ships within 7-10 business days.International Shipping, International shipping rates will apply and will be estimated at the time of purchase.
Shipping does not include taxes, duties or any other fees that may be collected at time of delivery.
Product, order and payment.
How will the product be delivered?
Small sized unframed prints ship in an envelop, larger sizes ship in tubes providing extra protection and safe delivery.
Can I cancel an order?
Orders can be cancelled within 6 hours. Once the print is in production it cannot be cancelled.What’s you return policy?
As our prints are custom made to order according to your preferences, all of our prints are final sale and non-returnable. We guarantee the quality of our prints, so if your order was shipped with a defect or arrived damaged, please contact us at info@traffic-nyc.comCan i track my order? We are working on this.
What payment methods do you accept?
Traffic Shop accepts Visa, MasterCard, American Express and Discover (US merchants only), PayPal, Venmo, as well as wire transfers.
Any other questions?
Contact us at info@traffic-nyc.com